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(More customer reviews)This seller still has not addressed and has totally ignored both of my specific inquiries/complaints submitted previously.
Both my intent and need were to order: 2 "Aqueon Large Cartridge 6 Packs." Upon receipt, I was very surprised to get 2 boxes of large cartridge 3 packs.
I went back and checked the "Items Ordered" information, and ascertained that the following was stated: "2 of: Aqueon Replacement Filter Cartridges [Misc.]."
I was confused when ordering as no definitive differentiation existed between obviously a 3 pack or 6 pack. As a consumer, I feel the wording should have been explicit and clearly identifiable.
For $16.98, I received 2 three packs of Aqueon filters instead of 2 six packs I ordered. Given that Petco sells six packs for $9.70 each, or 2 six packs $19.40, I was either very stupid to buy from this seller, or I was mislead and or confused about this seller's offer.
Over many years, I have bought lots of items over the Internet and have never been confused that I did not receive what I thought I had ordered. I requested another "Aqueon Large Cartridge 6 Pack." as intended to fulfill my original order. This seller ignored my two documented inquiries/complaints.
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Ready-to-use, preassembled filter cartridges install in seconds and help create crystal-clear, healthy water for your aquarium.Patented dual-sided replaceable dense-floss cartridges filter out more particles and debrisCartridges contain more activated carbon to remove toxic impurities, odors and discolorationFor use with fresh or saltwater aquariumsReplacement cartridges for Aqueon Power Filters 20, 30, 55 & 75For best results replace cartridge every 4-6 weeksOffered in a variety of sizes
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